Email. It's one of those love/hate relationships. You need it but wish it never existed. And when email gives you trouble, it's even worse! Jaison and Mish talk about email issues and what you should know.
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Email has come a long way, improvement-wise and usage! In the "olden days" only really professionals used emails. However, nowadays, everyone days. And we have Yahoo and Gmail to thank for that. You had to sign up for an email service and then remember all the settings that came with your email address and password, such as, pop server, SMTP server, port numbers, authentication settings. When Gmail and Yahoo came out with "webmail", you could easily access your email from any web browser. And now with Exchange, we can take that even further with portable devices and all you need to know is your email address and password.
Just some of the issues we come across in our field are email issues, such as, authentication issues, what is my server name, unprofessional-like email addresses, email etiquette, missing emails, missing folders, out of sync email.
The number one cause of these issues is the type of email account people are using; called POP (also sometimes called SMTP or IMAP). POP email is the original email and was not designed with the future in mind, such as getting emails on multiple devices, sync'ing across computers and portable devices. Due to the way POP handles emails (explained in the broadcast), it is not uncommon to lose your email and for example, one email shows up on your phone but not your desktop. Very tough to work with, especially in business environment.
We Geeks at Work recommend something called Exchange. If you're a single home user, then GMail or Yahoo will work just fine. However, in a business environment, using Exchange just makes sense. Every customer we have migrated to the new Exchange have had absolutely no issues. Simply put, Exchange takes care of all your issues that POP users have.
For home users, we suggest Yahoo and Gmail. Using one of these two providers rather than your ISP's (such as AT&T or Charter) makes more sense because a Yahoo and GMail account will travel with you. For example, if you create a Charter.net email address, if you were to ever cancel the service for whatever reason, your email account will be canceled. Unless Gmail, you can go anywhere in the world and keep your address.
Call one of the Geeks and find out more at 828-262-3359. Or stop in our store at the Southgate Plaza, right next to WalMart and Coyote Kitchen. We'd love to help you out!
Question of the Week
Sandy from Boone writes in asking how should they get more involved into the technology field. Our best answer is to start out with an internship at a local computer shop. You will gain valuable experience not just in computers, but all technology areas (provided that that computer shop is well versed in all technology services!). Not only that, you will gain experience in customer service and analytical skills as well.
As a matter of fact, Geeks at Work / Computer Tamers are looking for interns! So, if you're interested (Sandy!), stop by!